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Time to monetize fixed-mobile convergence

How to move beyond fixed-mobile bundles

Fixed-mobile convergence has become a reality in Europe, driven by operators in markets with infrastructure-based competition and essentially adopted by customers for its discounts. Behind the nice take-up figures, there is a contrasting reality – the challenge being for operators to capture the...
Telecommunications, Information technology, Media & Electronics (TIME)

Airport parking

How to maximize customer experience and value creation from airport parking activities

Setting the sceneOver the past few decades, airports have evolved from mere infrastructure providers to hubs of commercial activities. The continuous growth in passenger traffic and coverage of destinations, coming from the hub strategy of legacy airlines as well as from the rise of low-cost...
Travel & transportation

Aerospace Supplier Squeeze – Ways Out?

Arthur D. Little’s strategic recommendations for commercial aerospace suppliers

This guest blog post at Aerospace Diary, an online forum for aerospace professionals, is based on Arthur D. Little's Viewpoint that takes the same title. The aerospace and defense (A&D) industry today struggles with a duality: defense-driven segments are taking hits due to significant...
Aerospace & defense

Aviation MROs

Delivering long-term value in a transformed aftermarket

As the Maintenance, Repair and Overhaul (MRO) landscape is disrupted by the emergence of new technologies and the growing presence of Original Equipment Manufacturers (OEMs) in the aftermarket, we examine these challenges and propose a framework by which the MRO service providers can continue to...
Aerospace & defense, Operations management

Managed services for telecom operators

Removing the efficiency barrier customers face from technological complexity

Managed services are becoming increasingly popular with businesses around the world. The global market for managed services is expected to grow from USD 160 billion in 2014 to USD 286 billion in 2019, at an estimated CAGR of 12% over the next few years. This paper will shed more light on the...
Telecommunications, Information technology, Media & Electronics (TIME)

Second Grid Executive & Expert Roundtable

Today’s questions and challenges on the road ahead of European grid companies

Power grids have become a dynamic part of the utility industry, as well as an important revenue driver and stable source of income for integrated utilities. Arthur D. Little brings executives and experts of European grid operators together annually to discuss the main challenges power grid...
Utilities & alternative energy

Maximize value from quality-testing operations:

Is your lab “market ready”?

Quality testing in F&B is business critical to ensure consistent good end-product quality and protect the corporate brand. However, despite significant budgets spent, there is often limited clarity and transparency about the incurred costs and operational performance of their testing...
Operations management

5G

While a global standard is yet to be defined, South Korea has already announced a 5G trial network for the Winter Olympic Games in 2018. From 2G to 4G, cellular wireless technologies have been evolving towards offering more speed, and each standard has been tagged with a handful of major...

Cost Reduction in the Telecom Industry

Why operators need to act now to escape from the low-profit spiral

The telecoms industry in Europe and the US is at risk of becoming a low profit business. If the current trend cannot be reversed, industry margins are at risk of dropping from the current figure of 35 - 40 per cent to 15 per cent within 5 years. Cost management has to become an inherent core...
Telecommunications, Information technology, Media & Electronics (TIME)

Urban Logistics

How to unlock value from last mile delivery for cities, transporters and retailers

Last mile delivery of goods is a difficult issue to apprehend, as it involves several levels of complexity. In addition to the heterogeneity of the goods transported and of the means of transportation, urban logistics encompass diverse levers and multiple stakeholders.
Travel & transportation