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U-Channel Retail – Update Fall 2013

Transformation of the retail function toward a new model that is Ubiquitous, Universal and Unique

While retail has always been at the heart of everyday life, it has never stopped evolving and has never been changing as rapidly as it is today. Although many retailers are still transitioning to online retail, with varying degrees of success, the new wave of change in retailing is already upon...

Consumer goods & retail

Networked Procurement

Networking as future strategy delivers measurable higher and sustainable value for your company

Due to the increase in economic tension companies have optimized the organization, processes and systems in procurement over the last years and achieved related savings. Nevertheless companies are realizing that they have not yet reached the full value-added potential in procurement.

Operations management

No Stone Unturned?

Purchasing alliances between portfolio companies in private equity context

The recession means that Private Equity Associations must face the challenge of supporting their investments. For many, a ruthless reconstruction of redundancies is necessary, which regularly leads to friction.

Operations management

Regaining control

How to break free from the complexity trap

Complexity poses one of the biggest challenges that operations managers face today. Rapid advances in technology make it possible for businesses to increase product variants and service offerings to meet customer demands.

Operations management

National energy security - coal and beyond – An India case

India's struggle for Energy Security

For sustainable economic growth and development, energy security of a nation is of utmost importance.  We are witnessing countries across the globe striving to be energy secure.  At the same time, India has been struggling to become an 'Energy Secure' nation. 

Utilities & alternative energy

Project Risk Management – An Executive Concern

Actively Manage Risk to Deliver Capital Projects on Time and to Budget!

The main objective of this paper is to highlight how important it is for companies to proactively manage risk in the delivery of their capital projects to ensure that capital projects are completed on time and to budget.

Utilities & alternative energy

National Fibre Strategies

National economic imperative or just another private industry task?

The socioeconomic benefits of advanced telecommunications infrastructure and services are intuitive, as well as definitive. Arthur D. Little studies have demonstrated the links between advanced telecommunications and the diversity and strength of economies.

Telecommunications, Information technology, Media & Electronics (TIME)

WOWing Customer Service Strategies

Key Success Factors to Design and Implement Service Excellence

Excellent customer service is a critical success factor for businesses across all industries. But how many organisations can really claim to be giving fantastic, WOW factor customer service across all customer touch points?

Consumer goods & retail Strategy

R&D needs in the food and drink industry

Arthur D. Little have produced a major study concerning future innovation in the food and drink industry for Defra, the United Kingdom Government’s Department for Food and Rural Affairs. The study seeks to identify opportunities for more sustainable, healthier food and drink production.

Consumer goods & retail

The German Internet Industry 2012 – 2016

Figures, Trends and Hypotheses

The Internet economy remains one of the main growth drivers of the German economy with a projected growth rate of over 11% per year until 2016. Thereby the German internet economy is becoming a crucial job engine for Germany. In this study, conducted for the second time since 2009 together with...

Telecommunications, Information technology, Media & Electronics (TIME)